Job Overview
We're a tech startup revolutionizing local courier services across the U.S. by providing efficient delivery solutions to customers.
Key Responsibilities
* Closely monitor ongoing delivery routes for optimal performance.
* Effectively communicate with drivers and shippers via phone and live chat to resolve any issues promptly.
Requirements
* Possess strong proficiency in English language skills.
* Able to work based on Eastern US time zone (EST) without compromising productivity.
* Experienced professionals in logistics, courier operations, call center, customer support or account management will thrive in this role.