Become technically proficient in OMICRON products and solutions to better meet market demands and industry requirements.Provide operational technical training in Brazilian territory of OMICRON productsProvide expert technical support and application consultations via phone and emailProvide customer support on the use of OMICRON equipment and its applicationDocumentation of the technical support process in the CRM/ERP systemSupport sales activities at market events such as conferences, user meetings, seminars, and exhibitions.
What are we looking for?
Electrical, Electronics, Control and Automation engineer or similar, with strong knowledge in power systemExperience in Technical Support and Customer Service3 years of working experience in the electrical sector, in protection and automation of power system and / or substation commissioningKnowledge of human nature, have a creative, innovative and customer and solution-oriented approachExcellent knowledge of written and spoken PortugueseFlexible to travel (up to 40% to 50%)
Knowledge, Skills, Abilities and Requirements
Ability to schedule, plan, or react quickly to changes of the work environmentKnowledge of Electrical Power SystemKnowledge of Power Generation, Transmission and Distribution and various assets usedKnowledge in testing methodology and maintenance best practices routinely used in the power systemAbility to present products, technologies and methodologies to technicians, engineers, supervisors, managers and executives by phone, e-mail, visits, exhibitions and webinarsSolid knowledge in MS Office (Excel, PowerPoint and Outlook)Excellent writing, speaking, and presentation skills requiredWorking Language: PortugueseComplementary Languages: Advanced English required, Spanish desirable.Desirable knowledge in CRM and ERP software
What makes us a great place to work?
A unique organizational culture based on trust, personal freedom and individual responsibilityA work environment with a strong focus on sustainability, diversity, and flexible time managementState-of-the-art infrastructure and professional teams who enjoy their workA creative and international environment in which innovative ideas are valuedWork/life balanceCompensation compatible with the market
The position sounds exciting, show us your motivation and apply via www.omicron.jobs.
About Us
At OMICRON, you’ll work in an environment shaped by trust and openness. We believe that our teams perform at their best when people feel valued, heard and empowered to contribute their ideas. We actively welcome different perspectives and embrace diversity, because it strengthens how we think, collaborate and innovate.
Since 1984, we have been developing testing, diagnostic, monitoring and cybersecurity solutions that help keep energy systems safe, secure and reliable – today used in more than 170 countries worldwide. What connects our teams globally is a shared sense of responsibility: for our work, our customers and each other.
Job Info
Job Identification 108Job Category Application Engineering / ConsultingJob Schedule Full time
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