Senior Business Analyst - Insurance (Fully Remote)
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
* We are a leading global no-code insurance platform for health, life, and P&C
* We're the winner of the Insurtech of the Year in all of Asia and other awards globally
* We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
* We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
* We are fully funded and backed by reputable VC funds and strategic institutional investors
* We have a global presence in Asia, EMEA and the Americas
* We've grown our annualized revenue by over 30x since January 2021
* We're constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You Will Do
* Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
* Plan and design simple to semi-complex business processes and system modifications
* Make recommendations to improve and support business activities
* Gather business requirements through a variety of techniques such as work sessions and interviews, then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
* Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
* Develop business requirements documents/user stories to support the required modifications
* May plan, allocate and monitor work of other business analysts
* Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
* Assist in providing time estimates for project-related tasks
* Aid in updating process and procedural documentation
* Develop basic understanding of the technical development cycle of mobile applications or web portals
* Support QA, UAT and release phases of the project via defect analysis and change maintenance
* Any other task that may be assigned
What We Need
* Minimum 5 years of experience as a Business Analyst
* A degree in Business, IT or any relevant field
* Previous experience working in the insurance industry is required (Insurtech or health insurance experience)
* Health Insurance-related domain certification from INS/LOMA or III is an added advantage
* Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile prioritization of work to epics and sprints
* Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
* Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
* Experience in an Agile and/or Scrum environment is a must
* Basic knowledge in generating process documentation, documenting system functionality, data integration, and workflow
* Excellent written and verbal communication skills in English
* Technical writing skills are a plus
* Must be fluent in Spanish
* Must be open to work in Central European Time or Central Time Zone
Why You'll Love Working Here
* Fully Remote
* Flexible Leave
* International Environment
* Competitive renumeration package
* Performance Bonus
* Stock Options after 6 months
* Company activities and events
* Learning and development plan
* Remote work allowance
Job Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Analyst
* Industries: IT Services and IT Consulting
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