**Team Leadership Opportunity**
We're seeking an experienced leader to join our team as a remote delivery manager. You'll be responsible for building and running a high-performing team of customer service agents, team leaders, and account managers.
Responsibilities:
* Lead a team of 20-30 professionals from Indonesia or neighboring countries.
* Develop and implement strategies to improve team performance and customer satisfaction.
* Ensure seamless coordination with employees from various countries and clients worldwide.
Requirements:
* Proven success in managing 25+ people, preferably in the customer service industry.
* Prior experience working in a B2B environment.
* Able to communicate effectively with team members and stakeholders.
About This Role:
You'll play a key role in delivering our 24/7 on-demand support service, ensuring fast and effective solutions to customer problems.