About Community Management
We are seeking a skilled and proactive Community Manager to lead our online communities and help users protect their personal data.
* As a Community Manager, you will be responsible for leading daily interactions on various platforms, starting conversations, replying thoughtfully, maintaining guidelines, and nurturing a welcoming environment.
* You will also organize recurring events such as AMAs, Q&As, user features, and community challenges to boost engagement and community spirit.
* Furthermore, you will identify user sentiment trends, gather feedback, and proactively share actionable insights with Product, Support, and Marketing teams.
* You will uphold community standards by moderating conversations, removing spam, managing conflict, and resolving situations with empathy.
* In addition, you will track community health metrics (active users, retention, engagement) and suggest strategic improvements.
* You will fully leverage moderation tools, bots, roles, and automations within Reddit and Discord to enhance user experience.
Requirements
To succeed in this role, you should have:
* At least 1–2 years of experience managing or moderating active communities (Reddit, Discord, X, or forums).
* Strong writing and communication skills to engage and nurture active, text-based communities.
* In-depth knowledge of Reddit and Discord moderation tools, bots, and features.
* Empathy, diplomacy, and the ability to foster trust in a community environment.
* Organized, proactive, and comfortable working remotely with a startup mindset.
* Fluent in English (written & spoken).
Preferred Qualifications
The following qualifications would be beneficial:
* Experience managing virtual community events (AMAs, webinars, etc.).
* Background in journalism, digital communication, or privacy-related fields.
* Familiarity with platforms such as Telegram, Slack, or Facebook Groups.
* Proven ability in creating engaging community content (guides, FAQs, spotlights).
* Previous experience in startups or tech-oriented communities.
What We Offer
We offer a competitive package including:
* $1,000 USD/month.
* Healthcare stipend.
* Unlimited PTO.
* Stock options.
* 100% remote work arrangement.
* Professional development opportunities.
Your Role and Impact
As a Community Manager, you will play a crucial role in shaping our community's growth and engagement. You will be responsible for developing and implementing strategies to improve community health, and for fostering a positive and inclusive environment.
We are looking for a highly motivated and experienced individual who is passionate about community management and can bring valuable expertise to our team.