Job Title: Operational Specialist
Role Overview:
We are seeking a highly organized and detail-focused professional to join our team as an operational specialist.
Key Responsibilities:
* Monitor and manage ongoing delivery routes to ensure seamless execution
* Communicate effectively with delivery drivers and shippers via phone and live chat
* Provide exceptional customer service, addressing any concerns or issues that may arise
Requirements:
To succeed in this role, you will require:
* Strong organizational skills, enabling effective route management and communication
* Attention to detail, ensuring prompt resolution of any issues that may occur
* Excellent verbal and written communication skills, facilitating seamless collaboration with the team
What We Offer:
In addition to the opportunity to work with a dynamic team, we provide:
* A collaborative and supportive work environment
* Ongoing training and development opportunities to enhance your skills
As an operational specialist, you will play a vital role in ensuring the smooth operation of our delivery routes. If you possess strong organizational skills, excellent communication abilities, and a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity.