As a key member of our team, you will play a pivotal role in the success of our courier services. Your primary responsibility will be to ensure seamless delivery operations across major US cities.
About the position:
Responsibilities
* Monitor ongoing deliveries and provide timely assistance to drivers via phone and chat.
Requirements:
* You must possess excellent English language proficiency.
* A flexible Eastern US time zone work schedule is mandatory.
* Prior experience in logistics, customer support, or call center environments is highly desirable.
Essential Skills: Effective communication, problem-solving, multitasking, and adaptability.