This position will support the optimization of third-party carrier operations through data analysis and operational execution. Work closely with the Commercial Carrier Optimization Manager to implement transportation solutionsKey job responsibilities• Execute daily carrier performance monitoring and reporting• Support relationship management with assigned carriers• Assist in analyzing network losses and implementing corrective actions• Process and validate carrier data for performance tracking• Maintain operational dashboards and regular reports• Support package return processes for assigned regions• Help document standard operating procedures• Participate in cross-functional projects with Network Losses team• Assist in data collection and analysis for optimization initiativesA day in the life• Update dashboards with latest metrics• Flag issues to Commercial Carrier Optimization Manager• Participate in weekly carrier review meeting• Present performance data• Follow up on previous week's action items• Deep dive analysis on specific network loss areas• Update tracking spreadsheets• Create visual representations of data for stakeholders• Collaborate with data analysts on specific queries• Work on ongoing optimization projects• Update process documentation• Send status updates to key stakeholders• Support impromptu data requests• Troubleshoot dashboard issues• Collaborate with cross-functional teamsAbout the teamKey Stakeholder Interactions:Internal Teams:- Carrier Managers - collaborate on WBRs, MBRs and carriers' performance discussions- Network Loss Team - Collaborate on loss/damage dive deeps, reduction strategies, DNR investigations, etc- Transportation Operations - Daily alignment on carrier performance and operational issuesExternal Partners:- 3P Carriers - Regular performance reviews and improvement discussions- Carrier Operations Teams - Daily operational alignment and issue resolution• Bachelor's degree in Business, Logistics, Engineering, or related field• Experience in transportation or logistics• Proficiency in Excel and data analysis tools• Basic SQL knowledge• Strong analytical and problem-solving skills• Experience with performance metrics and KPI tracking• Experience with carrier management systems• Advanced SQL knowledge• Previous experience in e-commerce logistics• Experience with data visualization tools (Tableau, Power BI)• Knowledge of transportation industry best practicesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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