Core Responsibilities:
In the dynamic emerging market of Brazil, you will be the architect of the safety ecosystem—integrating technological innovation with community governance to make every delivery a cornerstone of safety and trust on the platform.
1.Safety Strategy Architecture
* Develop the O2O safety governance blueprint for Brazil, building an intelligent risk management system that covers all delivery scenarios (prevention-response-disposal).
* Lead the localization innovation of safety products, driving the implementation of core technological modules such as biometric authentication, real-time risk mapping, and public-private safety collaborations.
* Establish a TRUST Index to drive multi-threaded collaboration across product, operations, and government affairs.
2.Ecosystem Protection Plan
* Build a rider safety empowerment system: from risk prevention to real-time intervention and event management, providing full-cycle protection.
* Create a joint defense mechanism for high-risk areas: collaborate with the Ministry of Transportation and Federal Police to establish a digital safety corridor.
* Design a merchant safety credit model: use data sharing to reduce systemic risks in offline transactions.
3.Crisis Management Leadership
* Establish a 24/7 intelligent emergency command center, ensuring rapid response and closure of major events within minutes.
* Build and nurture a localized security operations team, creating a ground support network across 12 key cities.
Qualifications:
* Over 8 years of cross-border risk control experience with multinational companies, including successful cases of building security systems from the ground up in emerging markets.
* Expertise in public-private sector collaboration and innovation, having led national-level data interoperability projects or promoted safety legislation.
* Technical insights: deep application of LBS risk control, AI prediction, biometric recognition, and other technologies to address complex security challenges.
* In-depth understanding of Brazilian social and cultural contexts, with the ability to design localized solutions for specific local issues.
* Ability to establish mutually beneficial safety mechanisms in legally ambiguous areas.
* Fluent in English, with proficiency in Portuguese a plus.