About the Role
As an operational specialist, you will monitor ongoing delivery routes and communicate with delivery drivers and shippers over the phone and live chat.
Responsibilities:
1. Monitor delivery routes and communicate with drivers and shippers via phone and live chat.
Requirements:
* Proficiency in English
* Ability to work based on Eastern US time zone (EST)
* Experience in logistics, courier operations, call center, customer support, or account management
Key Skills:
* Logistics Management
* Courier Operations
* Customer Service
* Communication Skills
What We Offer:
A dynamic work environment with opportunities for growth and development. Our team is dedicated to providing exceptional service to our customers. If you are a motivated individual with excellent communication skills, we encourage you to apply for this exciting role.