Job Opportunity: French-Speaking Support Professional
We are seeking a skilled professional to join our team as a French-Speaking Support Specialist. This role involves providing exceptional customer service and support in both French and English through voice and chat.
About the Job
* Deliver outstanding support by resolving customer issues with professionalism and urgency.
* Troubleshoot complex problems using excellent communication skills.
* Build strong relationships by personalizing each interaction and adapting to customer needs.
* Collaborate with colleagues to ensure consistent and high-quality service delivery.
* Share customer feedback and insights to improve processes and enhance customer experience.
Requirements
* A minimum of 1 year of remote/online experience in customer service or a similar role.
* Fluency in French and English, with excellent written and verbal communication skills.
Benefits
* Competitive compensation package.
* Paid time off to support work-life balance.
* Monthly health stipend.
* Performance bonuses based on key performance indicators.
Work Arrangements
* Permanent remote work setup.
* A reliable computer or laptop with a minimum i5 processor.
* A stable internet connection with at least 15 Mbps upload and download speeds.