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This range is provided by AME. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Salary: R$ 5.500,00
Responsibilities and Duties
* Prepare proposals for clients;
* Manage client demands (technical support, financial, contractual, communication, and others);
* Structure and implement the client journey;
* Identify gaps in service/experience from client feedback;
* Design engagement and loyalty strategies for clients;
* Lead routine interactions with clients across different segments;
* Present NPS survey results related to clients and the company;
* Monitor the client journey and marketing actions;
* Support engagement actions for deaf users and clients.
Requirements and Qualifications
* Complete or ongoing higher education in business or related fields;
* Desirable knowledge of Libras (Brazilian Sign Language);
* Advanced knowledge of assistive technologies;
* Knowledge in accessibility for People with Disabilities;
Additional Information
* Work model: CLT (full-time contract);
* Location: Tatuapé - São Paulo/SP, 100% in-person, with travel availability;
* Work hours: Monday to Friday, 09:00 to 18:00;
* Job level: Entry level;
Benefits
* Vale Transporte
* Vale Refeição
Languages
* Basic Libras (Brazilian Sign Language)
Other Requirements
* Availability to travel
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