Client Success Specialist
We're seeking a Client Success Specialist to join our team, where your efforts directly contribute to client satisfaction and company success. This role offers professional growth and the opportunity to work with various industries.
This position is designed for someone who thrives in dynamic environments and can seamlessly transition between tasks to support both internal teams and client needs.
Our Hiring Process
* We review applications against job requirements without using machine learning technologies. Every human deserves attention from another human.
* We may invite you to submit a video interview for review by the hiring manager.
* After that, we invite you to interview with our hiring manager and/or the interview team.
* Finally, it's decision time.
Key Responsibilities
* Build and maintain strong, long-lasting client relationships.
* Ensure timely and successful delivery of solutions according to client needs and objectives.
* Communicate progress of monthly/quarterly initiatives to internal and external stakeholders.
* Identify and grow opportunities within the territory and collaborate with sales teams.
* Assist with challenging client requests or issue escalations as needed.
* Provide assistance across various administrative and operational tasks.
Responsibilities
* Proven track record of managing client relationships preferably in a related field such as hospitality, client success, or sales.
* Strong communication and interpersonal skills.
* Ability to handle various tasks with attention to detail, manage priorities effectively in a fast-paced environment.
* Empathetic understanding of client needs and ability to address them effectively.
* Ability to address challenges and proactively offer solutions.
Benefits
INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected.
You'll discover how employees love their jobs driven by meaningful connections they make and the positive impact they have on clients' businesses.
Employment Details
* Contract employment type.
* Entry level seniority.
* Management and manufacturing job function.
* Construction, software development, and IT services and consulting industries.