Role Summary This critical role is the backbone of the technology infrastructure, ensuring 24/7/365 operational excellence. You will be responsible for detecting and resolving incidents, executing data center isolations, and supporting large-scale application migrations while minimizing business disruptions.Key Responsibilities • Incident Management: Monitor systems using Splunk and Dynatrace to detect anomalies and resolve infrastructure incidents before they escalate. • Batch Processing: Oversee and execute production batch processing using CA7 and Autosys platforms • Infrastructure Strategy: Support data center isolation activities and application migrations between on-prem environments and AWS. • Release & Deployment: Manage release processes across applications, infrastructure, and networks using ServiceNow and CloudBees. • Documentation: Maintain accurate operational runbooks, incident records, and post-incident reports.Required Qualifications & Skills • Experience: 3+ years of relevant technical experience in large-scale enterprise infrastructure operations • Technical Core: Proven expertise in Autosys job execution, ServiceNow, and CloudBees pipeline deployment. • Monitoring & Cloud: Proficiency with Splunk, Dynatrace, and OpenShift container maintenance. • Legacy Systems: Solid foundation in IBM Mainframe z/OS and CA7 batch execution.• Education: University degree in Computer Science, IT, or a related field preferred. • Soft Skills: Strong analytical problem-solving skills and the ability to work independently under pressure. Bonus Skills • Experience with Microsoft Power Platform and SharePoint. • Familiarity with ITIL frameworks and change management processes.