At DoorDash, our customers are at the forefront of our product strategy and we deeply believe that the best customer experience is the key to our success. Behind the magic of our customer experience is our robust suite of internal tools.
The Experimentation Platform team is responsible for powering one of DoorDash’s most critical capabilities: enabling every team to make confident, data-driven decisions through high-quality, trustworthy experiments. We build the core systems, guardrails, and workflows that support thousands of experiments annually, ensuring statistical rigor, metric integrity, and smooth self-service for product, engineering, and business teams. Our mission is to democratize experimentation at scale making it fast, reliable, and safe to learn from every customer interaction while driving innovation in areas like unified metrics, advanced statistical methods, winsorization guardrails, diff-in-diff, and experiment quality monitoring.
Great internal tools are the mark of a great company, and our team is responsible for designing the most elegant, powerful, and sophisticated set of tools for DoorDash.
You report to our Head of Internal Tools Design, in our Design Foundations team in our Product Design org. This role is onsite, from our São Paulo office.
About the Role
You’re a designer who loves to dive into broad, deep, and complex problem space and someone who can create simple, elegant, and customer-centric solutions. Internal tools don’t have to be boring. We’re here to help build best-in-class tools that will drive operational excellence at DoorDash.
Our Internal Tools Design team in Brazil is still in an early stage, which means we’ll need your help in shaping the vision, strategy, culture, and process from the ground up as one of the founding members. If you’re looking for a place where you can make a real impact on the company and customers, this is the place for you.
You're excited about this opportunity...
* Make a real impact - be at the forefront of shaping the vision and strategy for our internal operators.
* Have a clear mission & autonomy to go after it - laser focus on solving the most critical customer problems and tackle them in free range.
* Experiment and innovate - partner with research, product, engineering, analytics, and business partners to come up with creative solutions that move the needle.
* Work with smart, passionate, and kind people - surround yourself with people who will inspire you, challenge you, support you, grow with you, and celebrate with you.
We’re excited about you because…
* You’re a pioneer. You’re not afraid to be the founding designer in this space and explore and tackle new challenges.
* You have a respect for your craft. You’re proud to put your name on your work because you critically thought through the problem and meticulously designed every corner of it.
* You’re business savvy. You understand that your work ultimately contributes to the top line and bottom line of the business.
* You have 7+ years of experience as a product/UX designer in a relevant industry.
* You have deep technical fluency, enabling productive collaboration with engineers on platform infrastructure, APIs, and system design.
* You enjoy working in ambiguous problem spaces, and bring clarity to your teams through your mastery of the design process.
* You value high-quality well crafted visual design and obsess over the details.
* You are self-aware, curious, and humble.
* You have strong experience with multi-sided marketplaces and internal workflow tools, especially designing dashboards, admin systems, and other complex B2B products.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives.
We are an Equal Employment Opportunity employer and welcome all qualified applicants.
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