Job Overview
The Business Analyst - Product Designer plays a vital role in the design team, collaborating with business stakeholders and solution architects to deliver valuable features for sales, marketing, and billing teams.
* Affirm business processes, system landscapes, and user pain points to recommend technical solutions and workarounds.
* Facilitate requirements gathering and functional design sessions with business and technical stakeholders.
* Document detailed functional design specifications (epics, features, user stories).
* Lead refinement sessions with Scrum teams to review feature designs, estimate effort, and prepare for sprint cycles.
* Support QA and UAT test planning, execution, and bug triage.
* Present live product demonstrations and prepare release notes for end users.
* Assist with sprint planning, stakeholder communications, and retrospectives to drive continuous improvement.
* Contribute to change management through documentation, training, and stakeholder engagement.
Key Qualifications
Bachelor's degree or equivalent professional experience, 2+ years of experience in business analysis, product design, or related roles, ideally within CRM platforms. Strong background in requirements gathering, process mapping, and translating business needs into technical specifications. Excellent communication, facilitation, and collaboration skills.
Required Skills: Agile delivery methods, writing user stories, partnering with Scrum teams, CRM platforms (Microsoft Dynamics 365 Sales strongly preferred), cloud-based solutions, APIs, and system integrations.
This is an exciting opportunity to grow your career as a Business Analyst - Product Designer.
About this Role
* Affirm business processes and user pain points to recommend technical solutions and workarounds.
* Collaborate with business stakeholders and solution architects to deliver valuable features.
* Document functional design specifications and lead refinement sessions with Scrum teams.
* Support QA and UAT test planning, execution, and bug triage.