Job Title: Video Delivery Specialist
Job Description:
* We are seeking a skilled Video Delivery Specialist to join our team. As a key member of our Video Engineering group, you will play a critical role in ensuring the smooth delivery of high-quality video content to various platforms.
About the Role:
* Provide technical assistance and troubleshoot issues related to video delivery on various platform apps.
* Analyze root causes and resolve service tickets as per standard operating procedures.
* Develop custom Python scripts to simulate app launch, login, and playback behavior.
* Triage complex issues across various applications responsible for video delivery.
* Set up dashboards and configure alerts to monitor the health of the ecosystem.
Key Responsibilities:
* Video delivery
* Technical assistance
* Issue spotting
* Root cause analysis
* Service ticket resolution
* Python scripting
* App simulation
* App launch
* App login
* Playback behavior
* Issue triaging
* Dashbaord setup
* alert configuration
* Ecosystem monitoring
Requirements:
* Strong technical skills with a focus on video delivery and platform engineering.
* Excellent problem-solving and analytical skills.
* Ability to work effectively in a fast-paced environment.
* Strong communication and collaboration skills.