We are seeking a proactive and talented business analyst to join our Pharmacy Services team. In this role, you will play a key part in promoting the safe, effective, and efficient use of medicines by interpreting pharmacy and prescribing data, generating high-quality insights, and supporting evidence-based decision making.As part of the Digital team, you will be dedicated to Pharmacy Services and work closely with senior leaders and clinical colleagues to help enhance patient outcomes and improve service performance across our organisation.If you bring strong analytical skills, enthusiasm for data-driven improvement, and a commitment to supporting high-quality patient care within Hywel Dda UHB, we would be delighted to hear from you.Main duties of the jobTo support the Pharmacy Services Team in the development of robust systems and processes which includes data management and development of the data portfolio, to ensure data is used to inform service development and decision making, particularly:o Enabling the better understanding of medicines use and service data to address ongoing challenges.o Supporting all data requests, ensuring data is contextualised, accessible and presented appropriately to enable easy interpretation by users.o Compilation of data reports, dashboards, and detailed analysis.o Timely data input across service areas, escalating problem areas as appropriate.o Standardisation of data collection to allow comparison e.g. within and between Health Boards, services, localities, contractors, staff etc.o Liaise with colleagues regularly to ensure data is received, understood and where appropriate complied with.o Quality checking activity and performance data.o Delivery of training to improve data management and understanding.The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.About usHywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.Our services are provided in:Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in HaverfordwestFive community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in PembrokeshireTwo integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providersNumerous mental health and learning disabilities servicesJob responsibilitiesYou will be able to find a full job description and person specification attached within the supporting documents.The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.Interviews will be held on 27/03/2026Person SpecificationQualifications and KnowledgeDegree or equivalent level of qualificationEvidence of CPD / short courses to postgraduate diploma levelDemonstrable knowledge of quality improvement methodologiesWilling to undergo departmental training and improve knowledge and skills through further trainingKnowledge of Pharmacy ServicesExperienceSignificant experience in reporting and analysing complex data within information systems using data analysis toolsExcellent analytical skills with experience of handling large and complex datasetsHighly skilled at problem identification and solvingHighly skilled in the interpretation and presentation of statistical data. Ability to use information to present a cogent argumentExperience of working with PowerBI / ExcelExperience of innovation, managing and sustaining changeExperience of service and organisation change and knowledge of how to navigate a service through a successful change programmeEvidence of working with a range of teams to improve performance / service deliveryExperience of using advanced features of databases including importing varied data formats, extracting and manipulating data using queries, and exporting data to other programsExperience of Project ManagementExperience of Risk ManagementExperience of working within PharmacyOtherFlexible approach to the needs of the service (e.g. to support evening meetings /training events)Ability to travel between sites in a timely mannerWelsh Speaker (Level 1)Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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