The Key Account Manager is responsible for all aspects of managing effective relationships, strategic planning, excellence in execution and achieving sales growth with assigned Key Accounts.
* Serve as the primary point of contact to manage all aspects of the relationship professionally at the Key Account corporate level, with field management and across multiple departments
* Instrumental in the development and execution of strategic planning, including identification of annual and quarterly objectives, to maximize sales and achieve established goals
* Based on business plan pillars, identify opportunities and secure agreement for execution to maximize sales
* Prepare effective and compelling professional proposals, presentations, and reports
* Communicate regularly with contacts via phone, email, virtual and in-person meetings
* Provide prompt follow up both internally and externally on all objectives, projects, and progress
* Collaborate with Sales Manager, Analysts and Marketing Team to develop and execute highly effective account specific promotions including point of sale collateral and social/digital partnerships
* Responsible for the sell-in and notification of all Sales and Marketing programs to assigned Key Accounts
* Dedicate time in the market with internal Sales Team and external customers
* Plan and measure sales strategy results and identify trends with the Analytic Team
* Establish and manage budgets for assigned Key Accounts
* Act as liaison in the exchange of information on Lottery policies and procedures, including resolution of issues
* Coordination and completion of all new and existing account licensing process and forms for assigned Key Accounts
* Provide and/or direct retailer training needs
* Attend industry related workshops, trade shows, local business association meetings and seminars
* Perform additional duties and responsibilities as assigned