Senior ITOM Developer Opportunity
We are seeking an experienced IT service management professional to join our team as a Senior ServiceNow ITOM Developer. The ideal candidate will possess in-depth technical expertise across infrastructure domains, including servers, networks, and applications, as well as a strong ability to troubleshoot and deliver scalable IT operations solutions aligned with enterprise needs.
Key Responsibilities:
* Design and implement ITOM solutions using ServiceNow, ensuring alignment with enterprise architecture and operational strategies.
* Configure and maintain core ServiceNow ITOM modules, including Discovery, CMDB, and Event Management.
* Collaborate with business and technical stakeholders to align IT operations capabilities with organizational objectives.
* Continuously enhance the ServiceNow platform to ensure performance, scalability, and reliability.
* Diagnose and resolve issues across ITOM functionalities, ensuring optimal platform performance and integration efficiency.
Requirements and Qualifications:
* A minimum of 6 years of hands-on experience implementing and supporting ServiceNow ITOM modules, particularly Discovery, CMDB, and Event Management.
* A strong understanding of ServiceNow CMDB structure and Event Correlation Rules.
* Solid knowledge of server, network, and application architecture, with troubleshooting abilities across infrastructure layers.
* Experience with the ServiceNow database schema, tables, and data modeling.
* Proficiency in Performance Analytics, email notification design, and managing complex data workflows.
* Expertise in using transform maps, data sources, and scripts for effective data import and integration.
* Skill in developing and managing scheduled jobs, events, and automated triggers within ServiceNow.
* Experience with REST/SOAP API integrations, import sets, and custom integrations using scripted approaches.
Benefits and Opportunities:
* The opportunity to work with a leading technology platform and contribute to the development of innovative IT operations solutions.
* A collaborative and dynamic work environment that encourages growth and learning.
* The chance to develop and expand your skills in ServiceNow ITOM and related technologies.