ServiceNow Technical Expert Role Description
This pivotal role involves building and evolving ServiceNow as the IT ERP for a modern, integrated IT landscape. The ideal candidate will take hands-on architectural decisions, guide and supervise external partners in development and application management, and directly contribute to configuration, development, and administration of ServiceNow.
Key Responsibilities:
* Make hands-on architectural decisions for ServiceNow configuration and development.
* Guide and supervise external partners responsible for ServiceNow development and application management.
* Perform configuration, development, and administration tasks within ServiceNow.
* Collaborate closely with the DSM Service-now Team to ensure alignment with strategic roadmaps.
,