What is Metrobi?Metrobi is a Techstars-backed startup providing local courier services in 20 major metro areas across the U.S.About the roleAs an operations specialist, you will monitor ongoing delivery routes and communicate with delivery drivers and shippers over the phone and live chat.RequirementsProficiency in EnglishBeing able to work based on the Eastern US time zone (EST)Experience in logistics, courier operations, call center, customer support, or account management