Serve as liaison between the Product Management and TR tech teams.
Facilitate business requirement gathering and definition through various methods; including interviews, workshops, and business grooming and tollgate review sessions.
Analyze and interpret business requirements and perform current, target, gap and impact analyses.
Translate business requirements into detailed user stories that are understood by all stakeholders, both business and technical, and manage changes to specifications and process flows.
Analyze business partner operations to understand their strengths and weaknesses and determine opportunities to automate processes and functions.
Assist in business process redesign and documentation, as needed for new technology initiatives.
Conduct client interviews to capture requirements and build prototypes to validate assumptions.
Prepare documents such as business and functional requirement documents, user stories, use cases, use case models, gap analysis, process models, workflows, and data flows.
Apply a broad knowledge of various business processes, functions and technical expertise to accurately anticipate organizational impacts.
Actively participate in wireframe, prototyping and software design sessions.
Assist in quality assurance test plan and test outline review to ensure proposed testing effort is consistent with requirement definition.
May write documentation to describe program development, logic, coding, and corrections.
Write manuals for users to describe installation and operating procedures
Minimum 5 years of business analyst experience within IT
Functional expertise in transaction and/or web-based business applications
Proficient in requirement elicitation, analysis, and documentation, workflow analysis, and process modeling.
Deep knowledge of UI/UX design and development.
Proficient in creating conceptual modeling deliverables such as wireframes, process models, and other diagrams to facilitate system design and compel client understanding
Experience performing statistical and data analysis is desired
Experience leading and negotiating business solutions through collaborative discussions with business and IT partners
Solid analytical and problem-solving skills, especially in a cross functional environment
Strong team-oriented interpersonal skills and the ability to effectively interface, both written and verbally, with a wide variety of people.
Strong knowledge of Software Development Life Cycle (SDLC) using Agile methodologies.
Proficient with Microsoft Office applications including Visio and PowerPoint.
Past experience with BDD and Scenario Testing.
Advanced/fluent or native English
Experience with Billing
Desired skills Strong collaboration skills and ability to get work done through others.
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