Job Title
You will play a key role in our efforts to enhance teaching outcomes and student success by helping professors integrate educational videos into their courses.
* This includes conducting daily outreach via calls, emails, and 1:1 demos to set up integrations and increase product usage.
* You will also be responsible for delivering product awareness sessions across existing customer universities and research institutes to grow adoption.
* An additional focus will be on engagement and usage through presentations at exhibits and conferences, university seminars and workshops, and onsite customer visits.
* To ensure smooth implementation support and consistent usage of resources, you will also strengthen subscription renewal outcomes.
* Lastly, you will influence product decisions by communicating customer feedback to sales, product, and marketing teams.
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Requirements
We are looking for an individual with a Master's degree or PhD in Life Science disciplines.
* A minimum of 1-3 years of experience in customer-facing roles is preferred.
* You should have fluent communication skills in English.
* In addition, knowledge of education market trends and challenges in assigned content areas i.e. Biology, Chemistry, Medicine, Physics, Engineering, or Psychology is required.
* Strong interpersonal skills with a passion for remote relationship-building are essential.
* Experience in networking using cold calling is a plus.