Business Analyst Role Overview
The Business Analyst – Product Designer plays a pivotal role in the design team, collaborating with stakeholders and solution architects to deliver value-added features for sales, marketing, and billing teams.
Main Responsibilities:
* Assess business processes, system landscapes, and user pain points to recommend technical solutions and workarounds.
* Facilitate requirements gathering and functional design sessions with business and technical stakeholders.
* Document detailed functional design specifications (epics, features, user stories).
* Lead refinement sessions with Scrum teams to review feature designs, estimate effort, and prepare for sprint cycles.
* Support QA and UAT test planning, execution, and bug triage.
* Present live product demonstrations and prepare release notes for end users.
* Assist with sprint planning, stakeholder communications, and retrospectives to drive continuous improvement.
* Contribute to change management through documentation, training, and stakeholder engagement.
This role offers the opportunity to grow both business and technical skillsets while shaping CRM and enterprise applications that drive real impact across unique business streams.