Operational SpecialistWe are seeking a highly skilled Operational Specialist to join our team. As an Operational Specialist, you will play a vital role in ensuring the smooth operation of our delivery services.About this role:Job Description: Monitor ongoing deliveries and assist delivery drivers and shippers over the phone and live chat.Key Responsibilities:Language Proficiency: Proficiency in English is required.Time Zone: Ability to work based on the Eastern US time zone (EDT).Experience: Experience in logistics, courier operations, call center, or customer support is preferred.About Us:We are a Techstars-backed startup providing local courier services in 20 major metro areas across the U.S. We are passionate about delivering exceptional service to our customers and are looking for like-minded individuals to join our team.