Job Title
We are seeking a highly skilled professional to take on the role of IT Infrastructure Lead.
This position involves coordinating a small team responsible for core infrastructure operations and improvements.
Main Responsibilities
* Lead and guide a small infrastructure team across compute, storage, and network domains.
* Coordinate infrastructure tasks, timelines, and dependencies; ensure alignment with technical goals.
* Facilitate change windows, maintenance schedules, and upgrades with internal and external stakeholders.
* Track and escalate risks, issues, and blockers with clear context and recommended actions.
* Maintain documentation, dashboards, and status reports for leadership and technical teams.
* Support vendor coordination for hardware logistics, remote hands, and service delivery.
* Ensure compliance with change management and security protocols.
* Organize and lead team standups, working sessions, and stakeholder updates.
Preferred Qualifications
* Strong experience in IT INFRASTRUCTURE (3 to 5 years).
* Experience leading infrastructure initiatives in hybrid or co-managed environments.
* Solid understanding of servers, virtualization, storage, networking, DNS, and monitoring.
* Proficiency with tools like Jira, ServiceNow, Azure DevOps, or Smartsheet.
* Strong communication and documentation skills across technical and non-technical audiences.
* Ability to manage priorities across time zones and work independently.
* Nice to Have Familiarity with ITIL, disaster recovery, and business continuity practices.
* Experience with CMDB and inventory tools.
Key Skills
* Cross-functional collaboration.
* Change management.
* Risk assessment.
* Documentation.
* Vendor coordination.
* Security protocols.