Customer Success Manager (SaaS | Marketing Attribution | Remote)We are hiring a Customer Success Manager to support customers of a fast-growing SaaS platform focused on marketing attribution and ad performance analytics.This professional will own the post-sale experience, ensuring customers successfully implement the platform, understand their data, and achieve strong results from their marketing campaigns.Key ResponsibilitiesCustomer Onboarding Lead onboarding calls via Zoom Guide setup of tracking, pixels, and integrations Configure CRM integrations (HubSpot, Salesforce) Connect ad platforms (Meta, Google, LinkedIn, TikTok) Ensure attribution and data tracking are working properlyCustomer Success & Support Manage assigned customer accounts Provide support via email, chat, and Zoom Help customers understand attribution and performance reports Proactively ensure customer success and retention Identify upsell opportunities when appropriateRequirements2–5+ years in Customer Success, Account Management, or Technical Support Experience with digital ads and digital marketing knowledge Experience working in SaaS environments Strong knowledge of CRM platforms (HubSpot, Salesforce) Experience with Google Tag Manager and marketing tracking tools Understanding of marketing attribution and integrations Excellent communication skills Comfortable leading client calls and product onboarding sessions Highly organized, proactive, and solution-oriented