As a Technical Implementation Specialist, you will be responsible for leading the implementation of Wialon-based projects. This involves providing technical pre-sale assistance, introducing leads to Wialon and IoT, delivering demos, and overcoming technical obstacles.
Your role will also include working with partners to develop their technical expertise and understanding of the IoT domain. You will provide software and hardware-related consultations and trainings to facilitate easy onboarding and enhance partner technical expertise.
Additional responsibilities include full support activities for Wialon-based projects, including migration, retention, and onboarding new clients to Wialon. You will also evaluate partner employees' expertise through certification and guide them on the HW integration process and test accounts management.
You will hold public training sessions and webinars to extend the number of possible scenarios for using Wialon. Participation in department-wide process improvement initiatives and partner-related events is also expected based on your capacity and relevant skill sets.
We are looking for a candidate with advanced English and Spanish skills, with knowledge of Portuguese being a strong plus. Experience in technical support or training roles is essential, along with a university degree preferably in computer engineering, systems, or related fields.
The ideal candidate will possess high productivity levels, excellent time management skills, and outstanding ability to build fruitful partnerships. A fast learner who can switch focus easily within a high number of incoming tasks is required.
This role offers the opportunity to work with an international product IT company with a worldwide reputation. You will be involved in challenging tasks that boost your technical and communicative creativity.
We offer a result-driven, friendly, and supportive team environment, with flexible working hours within the GMT-3 time zone. Benefits include compensation for medical insurance, working on your own equipment, 20 days of vacation, and family-friendly policies.
* Work-life balance
* Professional growth opportunities
* Flexible working hours