Company:No Limit Email Location:Remote (US timezone overlap required) Type:Full-time Contractor Compensation:Competitive salary + performance bonusesAbout Us No Limit Email is a retention-focused agency helping DTC brands unlock revenue from their existing customers. We've worked with 200+ brands and generated over $80M in email-attributed revenue by focusing on what truly matters: retention, LTV, and repeat purchases.The Role We're looking for a senior, strategic leader to manage high-value ecommerce clients ($10M–$100M/year) and mentor our team of strategists. This is a strategy-first, client-facing leadership role—not execution-focused—working closely with copy, design, and tech teams.What You'll Do Own retention strategy for 5+ high-value DTC clients Build lifecycle roadmaps, testing plans, and performance insights Lead client communication and monthly strategy calls Analyze data (LTV, cohorts, retention, etc.) to drive decisions Mentor and train junior strategists Build and optimize AI workflows to improve team performanceWhat We're Looking For 5+ years in lifecycle/email marketing (Klaviyo required) Experience with brands doing $1M+/month Strong client management and communication skills Deep analytical mindset (LTV, cohorts, testing) Experience leading or mentoring teams Hands-on knowledge of retention tools and flows Active use of AI tools (ChatGPT, Claude, etc.)Bonus Points Experience in agencies or high-growth DTC brands Familiarity with tools like Recharge, Rebuy, Triple Whale, etc. Experience building systems, processes, or training teams100% remote role!