About the Role
The Operational Specialist will be responsible for monitoring ongoing delivery routes and communicating with drivers and shippers.
* Key Responsibilities:
* Monitor and optimize delivery routes to ensure timely and efficient service.
* Effectively communicate with drivers and shippers via phone and live chat to resolve issues and provide support.
* Analyze data to identify trends and opportunities for improvement.
Our Ideal Candidate
We are seeking a skilled and detail-oriented individual who can work independently and as part of a team. The successful candidate will have excellent communication skills, both written and verbal, and be able to analyze data to identify areas for improvement.
What We Offer
In addition to a competitive salary and benefits package, we offer a dynamic and supportive work environment that fosters growth and development.