Job Description
We are seeking an experienced Service Delivery Manager to oversee our service operations, ensuring seamless delivery of services to our customers.
----------------------------------- [About the Role](#about-the-role)
* Manage service operations, including SLAs and incident processes
* Develop on-call and skills coverage plans
* Create SOPs and train first-line/SRE teams
* Maintain configuration management systems
[Required Skills & Qualifications](#required-skills-qualifications)