Job Overview
We are seeking a skilled Video Engineer to join our team. This role involves providing technical assistance and resolving issues related to video delivery on various platforms.
The ideal candidate will have strong analytical skills, with the ability to analyze root cause and fix service tickets according to standard operating procedures.
In addition, the selected candidate will be proficient in building custom Python scripts to simulate app launch, login, and playback behavior.
They will also be responsible for triaging complex issues across various applications responsible for video delivery and setting up dashboards and configuring alerts to monitor ecosystem health.
The successful candidate will possess excellent problem-solving skills, with the ability to work efficiently under pressure.
Key Responsibilities:
* Provide technical assistance and resolve issues related to video delivery on various platforms.
* Analyze root cause and fix service tickets according to standard operating procedures.
* Build custom Python scripts to simulate app launch, login, and playback behavior.
* Triage complex issues across various applications responsible for video delivery.
* Set up dashboards and configure alerts to monitor ecosystem health.
Required Skills and Qualifications:
* Strong analytical skills with the ability to analyze root cause and fix service tickets.
* Proficiency in building custom Python scripts.
* Excellent problem-solving skills with the ability to work efficiently under pressure.
Benefits:
This role offers a unique opportunity to work on cutting-edge technology and contribute to the success of our video delivery platform.
The selected candidate will have access to ongoing training and development opportunities to enhance their skills and knowledge.
Others:
The ideal candidate will have a degree in Computer Science or a related field and at least 2 years of experience in a similar role.
A passion for video delivery and a strong understanding of technical concepts are essential for this position.