IT Infrastructure Specialist
We are seeking a motivated IT Infrastructure Specialist to install, configure, and maintain computer hardware, software, systems, and networks for our employees. The ideal candidate will have strong troubleshooting and diagnostic skills, excellent interpersonal and communication skills, and experience with endpoint management, SaaS administration, and automation tools.
* Install, configure, and maintain computer hardware, software, systems, and networks for all employees, both onsite and remote.
* Serve as the first point of contact for internal IT support requests, providing timely troubleshooting and resolution for Windows, macOS, and mobile devices.
About the Role
This role requires a deep knowledge of computer systems, networks, operating systems (Windows, macOS, Linux), and cloud platforms (Google Workspace, Microsoft 365). The successful candidate will be able to solve problems independently and communicate solutions clearly. Experience with cybersecurity best practices, including MFA, VPNs, patch management, and incident response is also required.
Key Responsibilities
The IT Infrastructure Specialist will be responsible for:
* Managing user accounts, permissions, and access controls across Google Workspace, Microsoft 365, and other SaaS platforms.
* Supporting the deployment and integration of new productivity and collaboration tools.
* Maintaining endpoint security, including antivirus, firewalls, VPNs, and multi-factor authentication (MFA).
* Assisting with cloud infrastructure management, data backup, and disaster recovery planning.
Benefits
We offer a range of benefits to our employees, including flexible working hours and opportunities for professional development.