About MetrobiMetrobi is a Techstars-backed startup providing local courier services in 20 major metro areas across the U.S.Job OverviewWe are seeking an Operations Specialist to monitor ongoing deliveries and assist delivery drivers and shippers over the phone and live chat.Key ResponsibilitiesMonitor deliveries in real-timeProvide timely assistance to delivery drivers and shippersRequirementsProficiency in English languageFlexibility to work based on Eastern US time zone (EDT)Experience in logistics, courier operations, call center, or customer supportBenefitsCompetitive compensation packageOpportunities for career growth and professional development