Account Manager
We are seeking a highly skilled and experienced Account Manager to join our team. As an Account Manager, you will be responsible for leading client relationships, ensuring the seamless execution and success of marketing campaigns.
Your key responsibilities will include:
* Effective Communication: Liaise with teams and clients to maintain clear and consistent communication.
* Client Meetings: Lead discussions on results, strategies, and tasks, conducting meetings in English to align with client expectations and campaign goals.
* Client Success Ownership: Take charge of client satisfaction, working proactively to ensure their campaigns succeed beyond expectations.
* Support for Media Buyers: Provide essential support to media buyers, ensuring they have all necessary tools and resources for our clients' triumphs.
* Portfolio Growth: Work on creating a good relationship with clients to grow their portfolio with us via upsells.
* Client Retention: Ensure client satisfaction to keep them working with us.
The ideal candidate should have:
* A Bachelor's degree in Marketing, Business Administration, or a related field.
* A deep understanding of digital marketing services, including SEO, PPC, social media, and content marketing.
* +1 year as an Account Manager in agencies, demonstrating a track record of customer satisfaction and experience working with at least 10 accounts.
* Exceptional interpersonal and relationship-building prowess, capable of fostering strong connections with clients and team members.
* Proficiency in multitasking and prioritizing in a fast-paced environment, ensuring all client needs are met timely.
* Problem-solving and negotiation skills.
* Fluency in English, capable of leading client meetings and discussions with ease.
We offer:
* 100% remote work.
* Monthly bonuses based on individual performance.
* Paid vacation (2 weeks of annual leave + holidays).
* Maternity and paternity leave (4 months and 3 weeks respectively).
* Birthday present.
* Free English classes.
* An individual professional development program.
* A collaborative and innovative work environment.