Job Title: Video Delivery Specialist
Overview: We are seeking a skilled professional to provide technical assistance and support for video delivery on various platforms. This role involves analyzing issues, troubleshooting problems, and implementing solutions to ensure seamless video playback.
Main Responsibilities:
* Analyze root cause of technical issues related to video delivery
* Implement fixes and patches to resolve service tickets
* Develop custom Python scripts to simulate app launch, login, and playback behavior
* Triage complex issues across multiple applications responsible for video delivery
* Set up dashboards and configure alerts to monitor the health of the ecosystem
Requirements:
* Technical skills in video delivery, Python scripting, and issue analysis
* Ability to work independently and as part of a team
* Strong problem-solving and analytical skills
* Excellent communication and documentation skills
Benefits:
* A competitive salary and benefits package
* Opportunities for professional growth and development
* A dynamic and supportive work environment