Job Description:
The IT Systems Specialist is responsible for ensuring the smooth operation of all messaging and collaboration platforms within an organization. This includes administering, supporting, and maintaining their availability, performance, and security through effective installation, configuration, and upgrades.
Required Skills and Qualifications:
* Proven experience in implementing and managing email security solutions, including anti-spam, anti-virus, and encryption technologies.
* Strong collaboration skills with IT teams and stakeholders to transform requirements into efficient solutions.
* Ability to ensure reliable system operations to meet business objectives and processes.
* Expertise in working with team members on the design and review of configurations and applications to enhance messaging system efficiency and performance.
* Excellent problem-solving skills to interface with technology vendors and resolve issues.
Benefits:
* Opportunity to work with a dynamic team of professionals in the IT sector.
* Chance to develop expertise in messaging systems and collaboration platforms.
* Collaborative and supportive work environment.
Others:
Maintain documentation related to system configuration and processes, and create policies for the appropriate use of services. Provide direct support to the Messaging and Collaboration Operations team and assist other IT teams with mail system-related issues.