Our organization is seeking an experienced IT Support Specialist to work in Santa Rosa, Rio Grande do Sul, Brazil.The ideal candidate will be responsible for providing on-site technical support, maintaining communication systems and local infrastructure, ensuring continuity of processes, and minimizing operational impact.The successful candidate will have a strong ability to troubleshoot and resolve technical issues efficiently, with quick response times and effective problem-solving skills. They will also be responsible for generating incident reports and documenting actions taken to ensure transparency in service monitoring.Key performance indicators include operational continuity maintenance, quality of service, reliable technical support, and documentation and reporting.Why choose this opportunity?Working in Santa Rosa, Rio Grande do Sul, Brazil offers a unique chance to experience a new culture and expand your professional horizons.