Senior Creative Automation Specialist
You will be at the intersection of creativity, technology, and client success. Your mission is to help leading brands scale their creative production using an in-platform design tool.
Your role combines creative design with project and relationship management. You will thrive on collaboration, ownership, and impact as you partner with internal teams to ensure designs meet both aesthetic and technical needs.
Key Responsibilities:
* Design dynamic templates that automate and scale creative production across platforms.
* Translate creative briefs into flexible templates built for performance and brand consistency.
Client Success:
* Own the onboarding journey for clients from kick-off to rollout.
* Lead hands-on platform training (1:1 and group), empowering clients to create and manage their own campaigns.
Project & Relationship Management:
* Coordinate onboarding and training timelines, manage expectations, and communicate progress clearly.
* Gather feedback from clients and translate their needs into actionable insights for our product team.
Continual Improvement:
* Be part of our growth story by shaping how creative automation is adopted in the region.
* Help refine our approach to onboarding and support for large markets.
Requirements:
* Fluent in English (Portuguese and Spanish are a plus)
* Experience with Figma, Photoshop, InDesign, and/or After Effects.
* Strong communicator and natural presenter.
* Tech-savvy and enthusiastic about automation and smart workflows.
* Great at managing multiple projects and timelines without losing details.
* 2+ years of experience in design, client success, or creative operations.
Why This Role?
* Join a fast-growing organization working with top brands.
* Remote-first work culture with autonomy and support.
* A young, diverse, and passionate team building the future of creative production.