Job Opportunity
We are seeking a professional to fill an Operations Specialist role.
About the Role:
The Operations Specialist will be responsible for monitoring ongoing delivery routes and communicating with delivery drivers and shippers via phone and live chat. This position is ideal for individuals who possess excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities:
* Monitor and optimize delivery routes in real-time
* Communicate effectively with drivers and shippers via phone and live chat
* Maintain accurate records of delivery statuses and performance metrics
Requirements:
* Proficiency in English
* Ability to work based on Eastern US time zone (EST)
* Experience in logistics, courier operations, call center, customer support, or account management
What We Offer:
* A dynamic and supportive work environment