About the Role
Metrobi is a startup providing courier services in major US metro areas.
This role focuses on overseeing delivery routes, ensuring seamless communication with drivers and shippers via phone and live chat.
* Key Responsibilities:
o Monitor and optimize delivery routes to ensure timely deliveries.
o Foster effective communication between drivers, shippers, and internal teams.
* Requirements:
o Proficiency in English
o Eastern US time zone work required
o Previous experience in logistics or customer support is highly valued.