Technical Lead for SAP Applications
SAP Technical Support Leader is required to ensure operational continuity of our Global Business Applications. The role will be responsible for leading initiatives that require developments in those applications.
* Create best practices and operational processes related to Application Development in SAP ECC and S/4 (ABAP, BTP, Fiori).
* Be a point of contact for guiding Orbia companies through our Service Delivery Model when needed.
* Provide operational support to application/integrations developed in-house or other developments in Legacy Applications when needed.
* Ensure that developments or customizations in the S/4 applications are done following the Digital Decoupling strategy as defined by the Global Applications team.
* Support and drive automation initiatives where possible, with a final goal of incident reduction and self-service.
* Drive and encourage new ways of working in collaboration with the AMS partner, for example Devops or Scrum.
* Participate in the major incident process when needed, for Americas' applications/time zones.
Minimum Requirements:
* Bachelor's degree in computer science or related field.
* Excellent written and verbal communication skills in English and Spanish.