Job Overview
The Commercial Account Manager is responsible for managing and growing existing customer accounts and leveraging new business opportunities. This role requires a strong understanding of customer needs, complex sales projects, the ability to build and maintain long-term relationships, and a proven track record of exceeding sales targets.
Key Responsibilities:
* Account Growth: Develop and execute account plans to achieve revenue growth and customer satisfaction goals. Build and maintain strong relationships with key decision-makers at existing customer accounts.
* Sales Performance: Achieve and exceed assigned sales quotas and revenue targets. Drive client retention, renewals, upsells, and cross-sells. Negotiate and close deals effectively.
Qualifications and Skills:
* Proven success in a sales role, preferably in the software industry.
* Experience with long sales cycles, request for proposals, and public tenders.
* Strong understanding of the software development lifecycle and enterprise IT environments.
* Experience with open source software, API management, and IAM technologies.
* Excellent communication, presentation, and interpersonal skills.
* Strong negotiation and closing skills.
* Ability to build and maintain strong customer relationships.
* Strong analytical and problem-solving skills.
* Proficiency in CRM systems (e.g., Salesforce) and other sales tools.