Join to apply for the Commercial Carrier Optimization Manager, BR Commercial Carriers role at Amazon1 day ago Be among the first 25 applicantsJoin to apply for the Commercial Carrier Optimization Manager, BR Commercial Carriers role at AmazonGet AI-powered advice on this job and more exclusive features.DescriptionWe're seeking a detail-oriented Commercial Carrier Optimization Manager to drive key optimization initiatives in third-party carriers operation. This role combines analytical expertise with practical transportation knowledge to enhance our logistics networks. As Commercial Carrier Optimization Manager, you'll collaborate with third-party carriers and internal teams, such Network Losses and S&OP, to implement and improve transportation solutions. Drive performance transformations through innovative metrics, data-driven decisions, and structural enhancements. This work will directly contribute to Amazon's transportation efficiency, helping optimize costs and improve service levels across the network. This position is ideal for an analytical problem-solver who combines strong data skills with practical transportation knowledge and wants to make a tangible impact on Amazon's delivery network.DescriptionWe're seeking a detail-oriented Commercial Carrier Optimization Manager to drive key optimization initiatives in third-party carriers operation. This role combines analytical expertise with practical transportation knowledge to enhance our logistics networks. As Commercial Carrier Optimization Manager, you'll collaborate with third-party carriers and internal teams, such Network Losses and S&OP, to implement and improve transportation solutions. Drive performance transformations through innovative metrics, data-driven decisions, and structural enhancements. This work will directly contribute to Amazon's transportation efficiency, helping optimize costs and improve service levels across the network. This position is ideal for an analytical problem-solver who combines strong data skills with practical transportation knowledge and wants to make a tangible impact on Amazon's delivery network.Key job responsibilitiesBuild and maintain strong working relationships with 3P carriers and internal stakeholdersAnalyze network losses and implement improvement plansCoordinate package return processes for Fulfillment Centers and SellersTrack and report on key performance metricsIdentify and implement network efficiency improvementsCreate and maintain performance dashboards using SQL and other analytical toolsDevelop regular reporting cycles to track carrier performance and network healthDocument and standardize processes for better team alignmentIdentify trends and opportunities for optimization through data analysisWork closely with Carrier Managers to implement improvement initiativesPartner with Network Losses and S&OP teams to align on objectivesContribute to process innovation to enhance operational efficiencyA day in the lifeReview daily performance dashboards focusing on DNR rates, network losses, and return accuracyParticipate in DDD (daily dive deep meeting) Carrier Management team to address immediate operational issuesCheck critical escalations from previous dayLead weekly carrier performance review meetingsUpdate and distribute weekly performance scorecardsDeep dive into DNR cases and loss patternsMeet with Network Loss Prevention team to review trendsUpdate SOPs based on recent learningsSuccess Metrics To TrackDNR rates by carrier and regionNetwork loss metricsReturns efficiency metricsAmount of concessions and lossesAbout The TeamKey Stakeholder Interactions:Internal TeamsCarrier Managers - collaborate on WBRs, MBRs and carriers' performance discussionsNetwork Loss and Loss Prevention Teams - Collaborate on loss/damage reduction strategies, DNR investigations, Charge Back, etcTransportation Operations - Daily alignment on carrier performance and operational issuesLast Mile Operations - Coordinate on delivery experience improvementsFinance Team - Regular reviews of cost performance and budget alignmentCustomer Service - Address escalated delivery issues and pattern recognitionRegional Operations Teams - Support local transportation needs and challengesExternal Partners3P Carriers - Regular performance reviews and improvement discussionsCarrier Operations Teams - Daily operational alignment and issue resolutionBasic QualificationsBachelor's degreeKnowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQLExperience defining program requirements and using data and metrics to determine improvementsPreferred QualificationsExperience in stakeholder management, dealing with multiple stakeholders at varied levels of the organizationExperience building processes, project management, and schedulesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Company - Amazon Servicos de Varejo do Brasil Ltda.Job ID: A2995304Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionGeneral Business, Management, and Strategy/PlanningIndustriesSoftware DevelopmentReferrals increase your chances of interviewing at Amazon by 2xWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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