Job Overview
The Field Service Engineering T4 role involves working as a Resident Engineer in Brazil. This is an on-site position based exclusively within one of the company's most important clients.
Key Responsibilities:
* Lead customer-facing roles and relationships to achieve results.
* Act as a role model in serving customers, managing demands versus priorities, and leading plans that impact service metrics.
* Support the service business by executing budgets, tracking overtime, spare parts consumption, travel, and expenses.
Required Skills and Qualifications:
* Degree in Engineering or similar; >5 years of experience in technical services (IVD) or a similar industry.
* Proven experience with hands-on service, pre and post installation, on field and remotely.
* Advanced English skills; native speaker of Brazilian Portuguese.