Professional with more than 3 years of experience;
Focus on ITOM module solutions, implementing tool functionalities to support customer processes;
Define and implement external system integrations with the ServiceNow platform;
Experience in developing pattern extensions for Discovery and Service Mapping for infrastructure and network elements;
Experience in error analysis and review of Discovery and Service Mapping logs;
Experience in setting CMDB and Data Manager health indicators;
Experience in implementation of network device discovery;
Knowledge of solution and middleware architecture, such as WebLogic, Tomcat, Apache, WebSphere, JBoss, and other technologies;
Experience in configuring MID Servers for Discovery and Service Mapping;
Desirable: knowledge in configuring connectors and rules for Event Management;
Experience in error analysis in event management;
Desirable: knowledge of asset lifecycle solutions and management;
Ability to collaborate with platform experts and process managers to define best practices for utilizing ServiceNow platform functionalities;
Desirable: ServiceNow CIS Certification in Discovery, Service Mapping, and/or Event Management;
Our #wiproites have :
* Life Insurance (100%)
* Annual bonus (PLR)
* Access to two training platforms: WiLearn with 10,000+ courses
* Discounts for purchases and courses in partner networks
* IPreferToRefer (Wiplinks) - earn bonuses for referring new colleagues
* Recognition programs for tenure, including certificates and points in the "Winner Circle" program
* Yoga, Pilates, and Meditation classes
* Online Nutritionist Program to promote healthy eating habits
* Lectures and workshops on health, career development, and leadership
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