What is Metrobi?
Metrobi is a Techstars-backed startup that provides local courier services in 20 major metro areas across the US.
About the Role
As an operations specialist, you will monitor ongoing deliveries and assist delivery drivers and shippers via phone and live chat.
Key Responsibilities
* Monitor ongoing deliveries and provide timely assistance to delivery drivers and shippers.
* Assist with call center and customer support tasks as needed.
* Collaborate with logistics teams to ensure seamless delivery operations.