Join the Traefik Labs Support Team and Make a Difference!
Are you passionate about solving technical challenges and delivering exceptional customer experiences? Traefik Labs, a leading API Gateway and API Management solutions provider, is seeking to grow its team with talented Support Engineers.
What You'll Need:
Technical Proficiency: Strong understanding of container technologies ( Kubernetes, Docker ) and cloud environments. Networking experience is a must-have.
Problem-Solving Skills: A knack for troubleshooting and a dedication to finding solutions.
Communication Skills: Excellent English written and verbal communication skills to effectively interact with customers and team members.
Teamwork: A collaborative spirit and the ability to work effectively in a fast-paced, global team.
Time Zone: GMT -5 to GMT -2
What You'll Do:
Customer Champion: You’re the first line of defense for our customers. You handle support tickets and provide timely, effective solutions.
Technical Problem Solver: Dive deep into complex issues, and work closely with our engineering team to reproduce and resolve problems.
Product Innovator: Collaborate with our sales, solution architecture, and field engineering teams to understand customer needs and identify opportunities for product improvement.
Knowledge Sharing: Contribute to our vibrant community by writing technical blog posts, creating documentation, and sharing your expertise.
Why Join Traefik Labs?
Cutting-Edge Technology: Work with the latest API gateway and API management technologies.
Global Impact: Contribute to a product used by organizations worldwide.
Career Growth: Opportunities to advance your technical skills and career within a dynamic company.
Collaborative Culture: Join a supportive and passionate team that values innovation and teamwork.
Open Source Pioneer: Our flagship Open Source Ingress Controller traefik boasts over 3.5 Billion downloads and global usage. It has become an industry standard.