Senior ITOM Developer
We are seeking a skilled ServiceNow ITOM Senior Developer with expertise in ITSM and infrastructure to design, develop, and optimize ITOM capabilities within the ServiceNow platform.
The ideal candidate will have in-depth technical knowledge across infrastructure domains—including servers, networks, and applications—and a strong ability to troubleshoot and deliver scalable IT operations solutions aligned with enterprise needs.
Key Responsibilities:
* Design and Implement ITOM Solutions
* Configure and Maintain Core ServiceNow ITOM Modules
* Collaborate with Stakeholders
* Enhance the ServiceNow Platform
* Diagnose and Resolve Issues
Required Skills & Experience:
* Minimum 6 years of hands-on experience implementing and supporting ServiceNow ITOM modules—especially Discovery, CMDB, and Event Management.
* Strong understanding of ServiceNow CMDB structure and Event Correlation Rules.
* Solid grasp of server, network, and application architecture, with troubleshooting abilities across infrastructure layers.
* Experience with the ServiceNow database schema, tables, and data modeling.
* Proficient in Performance Analytics, email notification design, and managing complex data workflows.
* Expertise in using transform maps, data sources, and scripts for effective data import and integration.
* Skilled in developing and managing scheduled jobs, events, and automated triggers within ServiceNow.
* Experience with REST/SOAP API integrations, import sets, and custom integrations using scripted approaches.
Why You'll Thrive in this Role:
You will have the opportunity to work on designing and developing ITOM solutions that align with enterprise architecture and operational strategies. Your expertise in ServiceNow ITOM modules will enable you to configure and maintain core modules, including Discovery, CMDB, and Event Management.
As a seasoned developer, you will collaborate with stakeholders to ensure IT operations capabilities meet organizational objectives. Your ability to troubleshoot and resolve issues will be crucial in delivering scalable IT operations solutions.
This role is ideal for those who enjoy working with infrastructure domains, including servers, networks, and applications. If you have a passion for designing and developing innovative solutions, this is the perfect opportunity for you.
Your Qualifications:
* Proven experience in implementing and supporting ServiceNow ITOM modules.
* Strong understanding of ServiceNow CMDB structure and Event Correlation Rules.
* Excellent troubleshooting skills across infrastructure layers.
* Experience with the ServiceNow database schema, tables, and data modeling.
* Proficiency in Performance Analytics, email notification design, and managing complex data workflows.